Angus Woods and Mark Hoven from Adviser Ratings get behind the mic with Matt to discuss how consumer feedback tools may help advisers and their practice better engage with their clients, improve their service and win new customers.
The movement of advisers from the most prominent and well-known licensee brands to start-up and lesser-known licensee owners started well before the revelations from the Royal Commission into Misconduct in the Banking, Superannuation and F...
The Royal Commission has highlighted some appalling financial advice practices. Transparency, greater professionalism and higher standards are required.
Unfortunately, financial advisers don’t always act in their client’s best interests - something being made painfully clear in the ongoing Royal Commission. To help you identify professional, trustworthy financial planners, we’ve put toget...
After almost two weeks of damning revelations at the banking royal commission into how, among other things, 300,000 clients were charged for advice they did not receive, there is little doubt the financial advice industry is in for big cha...
A financial planner may enter your life through the recommendation of a friend or family member or an introduction via your bank. But that doesn’t mean you should simply hand your money over.
Data from consumer information company Adviser Ratings provided exclusively to The Australian Financial Review reveals in the last two years, the non-aligned sector – or what was previously termed the independent space – has seen it attrac...
When a surprise royal commission into the financial services sector was announced, commentators speculated that financial planning might escape the wrath of the commissioner. At the opening of the inquiry however, it became clear financial...
In Australia, advice is handicapped by a top-heavy, bank-dominated landscape, while the Americans enjoy a much broader, more balanced market, with a stronger independent sector. The problem with US advice, is that the regulatory guidelines...