Chelsea Robinson

Chelsea provided an excellent and comprehensive service to help me manage all the many financial and other arrangements when my wife had to go into care - including changes with Centrelink and our pensions, superannuation rearrangements, budgeting for the new expenses, and arrangements with the care provider. This helped me greatly, being new to this situation, to understand the system, took poorly understood paperwork off my hands, and gave me the assurance that everything was done correctly and for the greatest benefit to us.

We cannot rate Chelsea highly enough. She was recommended to us when our Mother was unexpectedly admitted to hospital after a fall, and subsequently required urgent admission to an aged-cared facility to look after her physical and medical needs and support for her personal well-being. This was an emotional and overwhelming process, dealing with so many stakeholders, and trying to find a suitable facility against the context of complex aged-care requirements, the requirements of aged-care providers, financial options, and dealing with government agencies.

Chelsea confidently guided us through the process, explaining the options available to us (including the pro's and cons of each option). This greatly assisted our decision making process. She was always available to address our concerns, and very patient with us if we asked the same question later if we did not fully grasp the issues. She was respectful,friendly and compassionate during the entire process.We could not have completed the process without her. We strongly recommend Chelsea as a highly knowledgeable, experienced and understanding professional to those in a similar situation.

I recommended Chelsea to my family to sort out my father’s financial situation during his movement from in - home care, where I was his primary career, to full-time residential care. It was a daunting task going through the maze of options and the system itself is so complicated but Chelsea made the whole process an enjoyable experience with her incredible knowledge and expertise which I believe is second to none. My family were a bit dubious at first, having had a bad experience with previous financial advisers, but now Chelsea has instilled confidence, provided expert advice and did it in such a compassionate and understanding way. Chelsea was a godsend to us at this harrowing time.

Many thanks Chelsea.

I was so happy that I called Chelsea to help us with the transition of my Dad going into Aged Care. With it being a stressful time personally, Chelsea was amazing, helping us with the transition and reducing the stress immensely. I found Chelsea to be professional, kind, with great communication skills and very knowledgeable in her field. I highly recommend Chelsea to anyone needing financial advice.