When I thought about insurance in Australia, it was a new concept for me, especially I needed to know how the insurance system works in Australia, what are my options, who to trust, how I can be assured that I have the best policies, the difference between the insurance over the phone and insurance through underwriter, and APRA and its control over the insurance and financial advisors like Miral. I am happy and satisfied with Miral's knowledge and expertise in this area. He has explained the insurance - life, income, and child cover very well and in detail. After finalizing all my insurance requirements, Miral still takes the initiative to ring me or leave a message asking how myself and family is doing? This shows his caring nature. Also he is quick one to bring any new changes whether it is about insurance or any other financial matter. His before and after customer care service is excellent. I have recommended his name to my friends and would do so in future as well as.